This Privacy Policy explains how BorderlessPro (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you visit our website, engage our services, or interact with our freelance hiring platform.
1. Information We Collect
We collect the following types of data depending on your interaction with our platform:
a) From Clients (Hiring Companies)
- Name, company name, and job title
- Contact information (email, phone)
- Hiring preferences and budgets
- Calendar booking data (e.g., Calendly)
- Communications (email, messages, calls)
b) From Freelancers
- Name, email, country of residence
- Skills, work experience, CV/resume
- Portfolio links or samples
- Availability and rates
c) Automatically Collected (All Visitors)
- IP address and browser type
- Device type and screen resolution
- Pages visited and time spent (via cookies and analytics)
2. How We Use Your Data
We use the data collected to:
- Match businesses with suitable freelancers
- Communicate about hiring progress, quotes, or support
- Maintain records of talent recommendations
- Improve user experience on the site
- Send optional marketing emails (opt-in only)
3. Sharing of Information
We do not sell or trade your data.
We only share your data in the following cases:
- With freelancers or clients, for the purpose of making introductions
- With service providers (e.g., payment processors, email tools) under confidentiality agreements
- When required by law, regulation, or court order
4. Cookies and Tracking
We use cookies for:
- Google Analytics (site usage)
- Facebook Pixel (ad performance)
- Session tracking to enhance user experience
You may disable cookies via your browser, but this may limit functionality.
5. Data Retention and Protection
- We store personal data only as long as necessary to fulfill the purpose for which it was collected
- Data is stored on secure cloud servers with encryption in transit and at rest
- Access is restricted to authorized team members only
6. International Data Transfers
As we serve clients and freelancers globally, your data may be transferred outside Kenya.
We ensure that any international data transfer is protected by appropriate safeguards such as:
- Data processing agreements with our vendors
- Hosting with GDPR-compliant services
7. Your Rights
You have the right to:
- Access a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to retention policies)
- Withdraw consent for marketing communications
To make a request, email: privacy@borderlesspro.com
8. Children’s Privacy
BorderlessPro is not intended for individuals under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date. Continued use of the site means you accept the changes.
10. Contact Us
For privacy-related questions, contact:
BorderlessPro Data Protection Office
📧 privacy@borderlesspro.com
📍 Mombasa, Kenya