How to Hire Freelance Email Handlers on BorderlessPro
Streamline your communication and manage your inbox efficiently with expert freelance Email Handlers from BorderlessPro. Whether you’re overwhelmed by customer messages, struggling to maintain inbox zero, or launching targeted campaigns, our freelancers are here to bring order, responsiveness, and professionalism to your email communications.
What Does an Email Handler Do?
An email handler is a specialized virtual assistant who manages, organizes, and responds to your email correspondence. From customer service to lead follow-ups and inbox optimization, they ensure that no critical communication is missed.
They use email templates and custom responses to maintain consistency and tone, sort high-priority messages, resolve common client issues, and even schedule appointments or follow-ups. Many also offer complementary services like web research and email campaign creation.
Core Responsibilities:
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Organizing and managing Gmail, Outlook, or custom inboxes
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Responding to customer support emails using pre-approved templates
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Following up with leads or prospects
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Filtering spam and prioritizing urgent communications
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Sending newsletters or promotional emails
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Scheduling meetings and reminders via email
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Conducting basic research to personalize email responses
Why Hire a Freelance Email Handler?
Managing your inbox shouldn’t take up hours of your day. A freelance email handler takes this task off your plate so you can focus on business growth. They improve your responsiveness, reduce email overload, and keep your communication timely and professional—without needing a full-time hire.
Advantages of Hiring Through BorderlessPro:
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Flexible availability (daily, part-time, campaign-based)
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Vetted professionals with customer care and VA experience
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Support across time zones and languages
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Expertise in both customer service and outbound campaigns
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Quick onboarding and 24-hour matching system
Key Skills to Look For
Top-performing email handlers combine efficiency with discretion and excellent written communication. Look for these attributes:
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Proficiency with Gmail, Outlook, and productivity add-ons (e.g., Boomerang, Mailtrack, Grammarly)
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Fast, accurate typing and excellent grammar
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Familiarity with helpdesk software (Zendesk, Gorgias, Freshdesk)
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Ability to write or customize email templates
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Strong organizational skills and attention to detail
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Experience with follow-ups, CRM entries, or appointment scheduling
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Multitasking across multiple inboxes and clients
Common Email Handling Services
Email handlers from BorderlessPro support both one-time optimizations and ongoing inbox management. Projects we commonly support include:
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Daily email triage and sorting – maintain inbox zero and never miss an urgent request
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Responding to customer support emails – resolve issues with a human touch using templates
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Inbox clean-up and optimization – declutter, tag, and categorize your emails
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Lead follow-up – ensure prospects stay warm and engaged
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Campaign support – create and send marketing or announcement emails
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Appointment scheduling – coordinate calls, meetings, and calendar invites
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Multi-inbox management – handle email for multiple departments or users
How Much Does It Cost to Hire an Email Handler?
Rates vary depending on experience, scope, and location. Expect these general pricing ranges:
| Service Scope |
Estimated Cost |
| Inbox management (daily) |
$10–$50/hour or flat monthly |
| Multi-inbox handling |
$30–$100/hour or $5/user/month |
| Lead follow-up |
$15–$40/hour |
| One-time optimization |
$50–$300 flat rate |
| Campaign email drafting/sending |
$20–$60/hour |
| Combined admin + email support |
$20–$45/hour |
You can hire part-time, per-project, or retain ongoing support. Flat-rate or hybrid pricing can also be arranged for repetitive tasks.
Types of Email Handlers by Experience
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Entry-level: Organize inboxes, send templated responses, basic appointment booking
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Mid-level: Customize templates, manage customer issues, prioritize inboxes
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Senior/Expert: Handle high-volume support, run campaigns, advise on email plugins, specialize in regulated industries (e.g., healthcare, legal)
How to Hire an Email Handler on BorderlessPro
Use our proven 4-step method to match with a qualified email handler fast:
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Post your project – Define your email workload, frequency, and communication style.
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Get matched in 24 hours – We’ll introduce you to available freelancers based on your scope.
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Test their skills – Assign a short trial or ask for a past performance sample.
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Onboard and delegate – Start freeing up your time with confidence.
Post a project and let us match you with the right email handler. Whether it’s inbox clean-up or ongoing support, BorderlessPro is your access point to world-class freelance email management.
FAQ: Hiring an Email Handler
How do I know if I need an email handler or a virtual assistant?
If email is your primary channel and your biggest time sink, an email handler is ideal. For broader admin work, consider a virtual assistant with email experience.
What’s the best way to evaluate an email handler?
Ask for sample responses to customer emails or assign a test inbox clean-up task. Pay attention to tone, grammar, and responsiveness.
Can I hire someone to handle emails only during specific hours?
Yes. Freelancers on BorderlessPro can cover specific time blocks, weekends, or even after-hours to ensure consistent communication.
How fast can I get matched with an email handler?
Most projects are matched in under 24 hours. You can post your need and start interviewing the same day.
